Jack's Roofing

When you own a home in Peterborough, Ontario, a sturdy and reliable roof is essential for protecting your property from the region's diverse weather conditions. From the heavy snow and ice of winter to the severe thunderstorms of summer, your roof is your home's first line of defense. The task of finding a professional and dependable roofing contractor is a crucial step in maintaining your home's integrity. For many residents, Jack's Roofing has been a name associated with a variety of roofing services. The company has a reputation for being a local option, but customer feedback provides a mixed picture of their services, which is valuable information for any homeowner looking to make an informed decision.

Jack's Roofing aims to provide the Peterborough community with a range of professional roofing solutions. They are known for their prompt response to inquiries and their willingness to provide a detailed analysis of a customer's needs. While some clients have praised the company's fast work and timely scheduling, others have raised concerns about the quality of some repairs, pricing, and follow-up communication. By presenting this information, this article seeks to give a comprehensive and factual overview of Jack's Roofing, helping you, a local user in Ontario, to better understand their services and determine if they are the right fit for your specific project.

Jack's Roofing is located at 982 Chemong Rd, Peterborough, ON K9H 7E2, Canada. This address is situated on a well-known road, making the business easily accessible for residents across Peterborough and the surrounding areas. A local presence is a significant advantage, as it ensures that the company can respond quickly to service calls, particularly during roofing emergencies caused by storms or ice dams. The proximity of a contractor to your home can be a key factor in a timely and efficient repair process.

For customers, having a physical location nearby provides a sense of reassurance. It offers an opportunity for in-person discussions about project quotes, material options, and other details. The company's location on Chemong Road places them in a visible part of the community, which reinforces their commitment to serving the local market.

Jack's Roofing offers a variety of services to address common roofing issues faced by homeowners in Ontario. Their expertise covers a range of projects, from routine maintenance to more complex repairs. A key aspect of their service, as noted in a review, is their ability to respond quickly to requests for quotes and to schedule jobs in a timely fashion. This responsiveness is a significant plus for anyone needing urgent work done.

Their services include, but are not limited to:

• Roof Repair: The company provides services for various types of roof repairs. This includes addressing leaks, a common problem for homeowners, and other issues caused by wear and tear or weather damage.
• Roof Shoveling and Ice Dam Removal: With Ontario's harsh winters, ice dams can be a major issue. Jack's Roofing offers services to remove ice and snow from roofs, which can help prevent leaks and structural damage.
• Roof Replacements: For roofs that have reached the end of their lifespan or have sustained irreparable damage, the company can perform a full roof replacement.
• Free Quotes: One customer noted that they were given a "fair quote promptly," which is a valuable service for homeowners who are budgeting for a roofing project and want to compare options.

Customer feedback on Jack's Roofing provides a balanced view of the company's operations, with both positive and negative experiences highlighting different aspects of their service. These insights are crucial for anyone considering hiring them for a roofing job.

• Quick Response and Timely Service: One positive review highlights that the company "called me back right away, gave me a fair quote promptly, scheduled me in and did a great job in a timely fashion." This indicates a strong commitment to customer service and efficiency.
• Initial Work Quality and Cleanup: A customer who hired them for ice dam removal noted that they "shoveled the roof and cleaned up no complaints there." This suggests that the crew is diligent in keeping the job site tidy.
• Inconsistent Problem-Solving: A negative review details a significant issue where a leak was not properly fixed after an ice dam was removed. A second company later found that a crucial step—creating a valley for water to drain—was missed, suggesting a potential inconsistency in technical expertise on certain jobs.
• Pricing and Communication Issues: The same customer also expressed concern about being charged "way over market value" compared to neighbors. Furthermore, they experienced being "ghosted" after trying to contact the company about the reoccurring leak, which points to a potential issue with post-service communication and customer support.

For any roofing inquiries, you can contact Jack's Roofing using the following information:

Address: 982 Chemong Rd, Peterborough, ON K9H 7E2, Canada

Phone: (705) 760-6293

Mobile Phone: +1 705-760-6293

The availability of both a landline and a mobile number provides convenient options for reaching the company.

For locals in the Peterborough region of Ontario, Jack's Roofing is a suitable choice for a roofing contractor, particularly if you value a company that is quick to respond and schedule a job. Their ability to provide prompt quotes and timely service is a definite strength. However, it's essential for potential customers to be aware of the mixed feedback regarding pricing and the effectiveness of some repairs, as well as the inconsistency in post-service communication. To ensure a positive experience, it would be wise to get a detailed quote that clearly outlines the scope of work and to compare it with other local contractors. By doing your due diligence, you can leverage Jack's Roofing's positive attributes while being mindful of the concerns raised by other customers, ultimately making the best choice for your home.

Jack's Roofing

982 Chemong Rd, Peterborough, ON K9H 7E2, Canada