Lavazza Roofing

For homeowners in Ontario, a reliable and well-maintained roof is a primary defense against the province's challenging weather conditions. From heavy snow loads in the winter to strong winds and summer storms, a sturdy roof is non-negotiable. When the time comes for a repair, a full replacement, or a new installation, finding a qualified and trustworthy roofing contractor is a top priority. In the Ottawa area, Lavazza Roofing is a company that aims to provide professional and comprehensive services for both residential and commercial properties. This article offers a detailed look into the company, providing insights into their services, location, and what to expect based on publicly available customer experiences.

Lavazza Roofing has a stated goal of striving for 100% customer satisfaction, and they offer a wide range of services to meet the diverse needs of the community. They pride themselves on providing fast, reliable, and hassle-free solutions, including a 24-hour emergency service, which can be invaluable during a severe weather event. The company emphasizes the use of high-quality materials and a skilled team to ensure long-lasting results. Their approach often begins with a free, on-site inspection by a trained professional to accurately assess the scope of work and provide a no-surprise estimate, a practice that is appreciated by many homeowners.

However, it's also important for potential customers to be aware of the full range of customer feedback. A recent customer review highlighted a mixed experience, noting the company’s responsiveness and quick scheduling as positive points. Tony, a key contact at the company, was praised for being easy to communicate with. However, the same review pointed out some significant challenges, including a billing confusion regarding a promised discount that was not applied to the total cost. Another major inconvenience was a trailer being left in a busy driveway for an entire weekend, causing access issues for the homeowner. The review notes that Lavazza Roofing did take steps to correct these issues the following week, which shows a willingness to address problems, though it was after the fact.

Another review from a customer who gave a lower star rating due to communication issues and follow-up. This customer noted that it took multiple emails and calls to get the team to return to collect some leftover materials, with promises to return that were not kept. This review also mentioned a troubling situation where the company allegedly harassed the customer to remove the review, including calling, messaging, and even showing up at their house. This aspect of the feedback is an important consideration for anyone looking to hire a contractor and is a strong reminder for locals to do thorough research.

While the company aims for high standards, these reviews suggest that there may be inconsistencies in communication and logistical management that can affect the overall customer experience. It is clear that while the work itself may be solid, as noted in one review, the process may have challenges. This information is provided to give a balanced view, helping local users make a decision that is right for them.

Lavazza Roofing is conveniently located at 75 Montréal Rd, Vanier, ON K1L 6E8, Canada. This location places them in a central and easily accessible area within Ottawa's National Capital Region. Being situated on a major road like Montréal Road gives them a strategic advantage for serving clients across various neighborhoods in Ottawa and even in nearby Gatineau. Their local presence means they have an intimate familiarity with the area's building standards, weather patterns, and the specific needs of local homeowners. For residents, this accessibility can translate to faster response times for emergency services and more efficient scheduling for routine projects. Having a contractor who is not only a part of the community but also easily reachable is a key factor for many local users when choosing a service provider.

Lavazza Roofing offers a comprehensive suite of services to address a wide range of roofing and exterior needs for both residential and commercial clients. Their services are designed to provide complete protection and enhance the longevity of a property's exterior.

• P - Roof Inspection: They provide free, detailed inspections to assess the condition of a roof and determine the correct scope of work needed, which is an important first step for any roofing project.
• P - Asphalt Shingle Roofing: As experts in shingle installation and repair, they work with this popular and durable material, a common choice for many homes in the region.
• P - Flat Roofing: The company specializes in flat roof installations and repairs, a system often used for commercial buildings and some modern residential designs. They are noted as being "true flat roof experts."
• P - Siding Renovation: In addition to roofing, they offer siding services to protect a home's exterior and improve its curb appeal.
• P - Gutter Replacement: They provide services for gutters, leaders, downspouts, and seamless aluminum gutters to ensure proper water drainage and protect a home's foundation.
• P - Other Roofing Materials: Their services also extend to other materials, including metal, clay tile, and slate stone roofing.
• P - Emergency Services: They offer 24-hour emergency roofing services, a critical service for homeowners dealing with unexpected leaks or storm damage.

Lavazza Roofing aims to provide several features and highlights that they believe set them apart in the local market. These are drawn from their promotional materials and, where applicable, customer experiences.

• P - Responsive Communication: As noted in a customer review, a key point of contact, Tony, is praised for being responsive and easy to communicate with initially, which helps in the early stages of a project.
• P - Quick Scheduling: The company has been able to fit jobs in quickly, a feature that is highly valued by customers who need a project done on a tight timeline.
• P - Comprehensive Service: Their wide range of services, including emergency repair, flat roofing expertise, and siding work, allows them to address multiple client needs.
• P - Competitive Pricing: The company website highlights that they offer competitive prices, and a customer review mentions fair pricing, though with some confusion regarding a discount.
• P - Licensed and Insured: The company promotes itself as being fully licensed and insured, which provides an important layer of protection and assurance for customers.

To get in touch with Lavazza Roofing for services or a free quote, you can use the following contact information:

Address: 75 Montréal Rd, Vanier, ON K1L 6E8, Canada

Phone: (613) 909-0069

Lavazza Roofing is a company that has positioned itself to be a suitable option for locals in the Ottawa and Vanier region. The company's comprehensive list of services, from asphalt shingles to specialized flat roofing and siding, means that they can handle a wide array of projects, making them a one-stop-shop for many homeowners' exterior needs. Their quick response time and 24-hour emergency service are valuable assets in a region prone to severe weather, offering a level of security that many people seek in a contractor.

While the company has received some mixed feedback regarding communication and project logistics, it's important to note that they have also shown a willingness to address and rectify issues when they are brought to their attention. For local homeowners who prioritize getting a project done quickly and who appreciate a wide range of services from a licensed and insured contractor, Lavazza Roofing is a viable option. It is always recommended that locals have a clear understanding of the project scope, pricing, and all logistical details in writing to ensure a smooth and positive experience. With a focus on quality materials and a wide service area, Lavazza Roofing remains a part of the local contractor landscape.

Lavazza Roofing

75 Montréal Rd, Vanier, ON K1L 6E8, Canada