Oakdale Roofing & Masonry

For homeowners and businesses throughout Ontario, the roof over your head is an indispensable shield against our province's diverse and often challenging climate. From the heavy snowfalls and icy conditions of winter to the intense summer sun and unpredictable storms, a well-maintained and expertly installed roof is crucial for protecting your property, ensuring energy efficiency, and preserving its long-term value. When issues arise, whether it's a persistent leak or the need for a full replacement, choosing a reliable and skilled roofing contractor is paramount. This is where Oakdale Roofing & Masonry, based in Toronto, aims to provide comprehensive solutions for both roofing and masonry needs for the local Ontario community.

Selecting a local roofing and masonry contractor means partnering with professionals who have firsthand experience with Ontario's unique environmental demands and architectural styles. Oakdale Roofing & Masonry, operating right here in Toronto, brings that crucial local insight, ensuring their services are not only technically proficient but also perfectly suited to withstand the demands of our environment. Their dual specialization in roofing and masonry can often provide a more holistic approach to exterior property maintenance, addressing issues where these two vital components of a building interact.

Oakdale Roofing & Masonry is located at 235 Carlaw Ave 5th Floor, Toronto, ON M4M 2S1, Canada. This address places them in the vibrant and evolving Leslieville/Riverside area of Toronto's east end. This location offers good accessibility for residents and businesses across the city and the wider Greater Toronto Area (GTA).

The Carlaw Avenue address is well-connected by local streetcar routes (like the Queen streetcar) which provide easy access to subway stations and other major transit lines. For those driving, Carlaw Avenue offers relatively straightforward access to the Don Valley Parkway and Lakeshore Boulevard, making it convenient for clients coming from various parts of Toronto and surrounding municipalities. While a 5th-floor office might suggest an administrative base rather than a direct walk-in storefront, its presence in an established commercial/industrial hub indicates a professional and operational business. This local presence and accessibility underscore Oakdale Roofing & Masonry's commitment to serving the Ontario community with convenience.

Oakdale Roofing & Masonry provides a range of services encompassing both roofing and masonry, indicating a holistic approach to exterior property care. While specific details of every service may vary, a contractor with this dual specialization typically offers solutions for residential and commercial properties throughout Ontario. Their offerings likely include:

• P Roof Replacement and New Installation: For roofs that have reached the end of their lifespan, or for new construction projects, they would offer comprehensive roof replacement and new installation services. This includes working with various materials suitable for the Ontario climate.
• P Roof Repair: This is a critical service, as indicated by customer feedback regarding a skylight leak. They would address common issues such as leaks, missing shingles, storm damage, flashing problems, and general wear and tear. Their ability to diagnose and repair specific leak sources, like around skylights, is particularly important.
• P Skylight-Related Repairs: Given the specific mention in a review, it highlights their involvement in repairing and potentially replacing roofing components around skylights, which are common points for leaks if not properly installed or maintained.
• P Masonry Services: As their name suggests, they also offer masonry services. This typically includes brick repair, chimney repair and rebuilding, tuckpointing, stone work, and facade restoration. These services are often closely linked to roofing, especially in older homes, as issues with chimneys or parapet walls can directly impact roof integrity.
• P Roof Inspections and Estimates: Reputable contractors often provide initial consultations and estimates for proposed work. One customer mentioned receiving a prompt estimate, indicating this as part of their service.
• P General Maintenance: While not explicitly detailed, their work on repairs suggests an ability to handle general roof maintenance tasks that prevent minor issues from becoming major problems.

Based on the provided customer reviews, here are some features and highlights of Oakdale Roofing & Masonry, alongside an important area for consideration:

• P Prompt Initial Response/Estimate: One customer noted that "Oakdale promptly came over to give an estimate," indicating good responsiveness in the initial stages of engagement.
• P Professionalism of Representatives: A positive highlight is the professionalism of their representative, Jonathon, who went "above and beyond" by phoning a client on his personal time to check on their health. This demonstrates a rare and commendable level of personal care and empathy, building strong customer rapport.
• P Dual Specialization: Their expertise in both roofing and masonry is a significant advantage, particularly for properties where these two areas intersect (e.g., chimney repairs affecting the roof, or wall issues impacting roof flashing). This can lead to more comprehensive and integrated solutions.

However, it's crucial for prospective clients to be aware of a significant concern raised in one review:

• P Customer Service and Warranty Issues: One customer reported a recurring leak after a roof replacement, and critically, "tried to contact through phone and email for last couple weeks, and got no response at all." Furthermore, they "Didn’t receive my receipt of the replacement or warranty," and stated, "the number on here is not working." This raises serious questions about post-service support, warranty fulfillment, and communication reliability. For any local resident considering their services, verifying current contact details and explicit warranty policies, including how to claim them, is absolutely essential before proceeding.

For those in Ontario looking to connect with Oakdale Roofing & Masonry, here is their provided contact information:

• P Address: 235 Carlaw Ave 5th Floor, Toronto, ON M4M 2S1, Canada
• P Phone: (437) 870-0917
• P Mobile Phone: +1 437-870-0917

It is important to note the customer feedback indicating issues with the provided phone number and lack of response to contact attempts for warranty/follow-up. Potential clients should verify these contact details are operational and confirm their ability to reach the company for support after service completion. Requesting and retaining all receipts and warranty documents upfront is highly advisable.

For homeowners and business owners across Ontario, finding a reliable roofing and masonry contractor is a decision that significantly impacts the safety and value of their property. Oakdale Roofing & Masonry, based in Toronto, presents a mixed picture based on the provided customer feedback.

On one hand, the positive experience highlighting the professionalism and empathetic nature of a representative like Jonathon demonstrates a capacity for excellent customer service and personal care. Their promptness in providing estimates and their dual specialization in roofing and masonry are also strong points, offering comprehensive solutions for a property's exterior. This combined expertise is particularly beneficial for dealing with interconnected issues like chimney leaks or facade damage that impacts the roofline.

On the other hand, the serious concerns raised about recurring leaks post-replacement, complete lack of responsiveness to follow-up attempts, and failure to provide receipts or warranty information are significant red flags. For local Ontario residents, these issues directly challenge the fundamental aspects of trust, accountability, and long-term security that one expects from a professional contractor.

Therefore, while there are commendable aspects to their service, the critical negative feedback regarding post-service support and warranty fulfillment suggests that extreme caution is warranted. If considering Oakdale Roofing & Masonry, local residents should prioritize verifying active communication channels, explicitly requesting and retaining all documentation (receipts, warranties), and discussing their follow-up and warranty process thoroughly before committing to any work. Ensuring these aspects are clear and guaranteed upfront is paramount to a successful and stress-free roofing or masonry project in Ontario.

Oakdale Roofing & Masonry

235 Carlaw Ave 5th Floor, Toronto, ON M4M 2S1, Canada