Patrick Roofing (Northern) Ltd

Introduction / Overview

For residents and business owners in Greater Sudbury, Ontario, and the surrounding regions, finding a reliable and professional roofing contractor is a top priority. A sturdy roof is the most important defense against the harsh Canadian climate, which includes heavy snowfall, ice, and intense seasonal temperature swings. When selecting a company for a new installation, a critical repair, or a complete replacement, homeowners and business owners often look for a contractor known for clear communication, timely service, and a strong commitment to quality workmanship. Patrick Roofing (Northern) Ltd is a company with a physical presence in Greater Sudbury, offering services to the local community. It is important for potential customers to understand all aspects of a company's operations before making a decision. Public data and customer reviews can provide valuable insights into a company's service quality and reliability. In the case of Patrick Roofing (Northern) Ltd, customer feedback highlights specific experiences with communication and follow-through. One customer noted, "They said 'we will have someone check out your roof tomorrow and then give you a call' several times," and that after more than a week, they never showed up, leading them to call "another roofer" due to the "brutal service." Another review advised, "Stay away from them," citing issues with the company not taking "responsibility of their work done" and failing to show up after "multiple follow ups." While this article aims to provide a factual overview of the company, these reviews are a critical piece of the public data available and provide important context for anyone considering their services. A roofing project is a significant investment, and understanding a contractor's reputation for responsiveness and accountability is a key part of making an informed decision for your home or business.

Location and Accessibility

Patrick Roofing (Northern) Ltd is located at 109 Elm St in Greater Sudbury, ON, P3C 1T4. This central location in the city provides a base of operations that is accessible to residents and businesses throughout Greater Sudbury and the surrounding areas of Northern Ontario. A physical address in the heart of the city can be an important factor for clients who wish to visit the office in person to discuss a project, review materials, or address concerns. Being locally situated can also be an advantage for logistics, as it allows for the efficient dispatch of crews and equipment to various job sites. For local customers, choosing a company with a physical presence can sometimes offer a sense of security and accountability. However, as noted in the customer reviews, a physical location does not always guarantee timely communication or service. The accessibility of a business is not just about its address but also its responsiveness and ability to connect with clients when they need help. The phone number provided for the company is (705) 674-8596, which serves as a primary point of contact for potential and existing clients. The effectiveness of this communication, however, is a key point of public feedback that potential customers should be aware of. While their location makes them geographically available to the community, the public record suggests that their operational accessibility in terms of customer service has been a challenge for some clients.

Services Offered

Based on their name, Patrick Roofing (Northern) Ltd is a roofing contractor that likely offers a range of services related to roofing for properties in the Northern Ontario region. While specific details of their service offerings are not available from the provided public data, a typical roofing contractor in this area would offer a variety of services to meet the diverse needs of residential and commercial clients. These services are essential for protecting properties from the region's climate. The general services that a company with this name might provide include:

• Roof Installations: The installation of new roofs for residential, commercial, or industrial properties. This could include work on new constructions or as part of a complete home or building renovation.
• Roof Replacements: The removal of an old, damaged, or worn-out roofing system and the installation of a new one. This is a common service for properties that have reached the end of their roof's lifespan.
• Roof Repairs: Addressing a variety of issues, from minor leaks and damaged shingles to more complex problems caused by storms, age, or poor installation. Prompt and effective repairs are crucial for preventing further damage.
• Emergency Services: Many roofing companies offer emergency services to respond to urgent situations, such as damage from a storm or a sudden, severe leak. Timely response is critical in these scenarios.
• Inspections and Maintenance: Routine roof inspections to assess the condition of a roof and identify potential problems before they become major issues. Maintenance services are also important for extending a roof's lifespan.
• Soffit, Fascia, and Eavestrough Services: Many roofing contractors also offer services for these exterior components, which are essential for proper ventilation and water management.

Features / Highlights

In evaluating a roofing contractor, a customer often looks for specific features and highlights that demonstrate a company's value, reliability, and quality of work. These can include a solid reputation, positive customer feedback, and a commitment to professionalism. The public record for Patrick Roofing (Northern) Ltd presents a mix of information that is important for a complete picture. While the company has a physical address and a phone number, the customer reviews provide specific feedback that highlights certain aspects of their operations. These points, derived directly from the provided public data, are key to understanding what a potential customer might expect.

• Customer Service and Communication: Based on the reviews, this appears to be a significant challenge for the company. One customer's experience with multiple unreturned calls, repeated promises, and missed appointments suggests a potential issue with their communication and scheduling processes.
• Responsiveness: The reviews indicate a lack of responsiveness, particularly in follow-up. One customer waited over a week for a call and then another week for an appointment that was a no-show. Another review noted that despite "multiple follow ups," the company would "never show up." This is a critical factor for a roofing contractor, especially in a region with severe weather conditions.
• Accountability: A review explicitly states that the company does "not take responsibility of their work done." This raises concerns about accountability and a willingness to stand behind their services.
• Local Presence: The company does have a local presence in Greater Sudbury, which, in theory, should facilitate better service and communication. However, the reviews suggest that this local presence does not necessarily translate into a high level of customer care.

Contact Information

For individuals who wish to contact Patrick Roofing (Northern) Ltd, the following information is available from public data:

Address: 109 Elm St, Greater Sudbury, ON P3C 1T4, Canada

Phone: (705) 674-8596

Conclusion: Why this place is suitable for locals

When residents and business owners in Greater Sudbury and Northern Ontario are searching for a roofing contractor, they are seeking a company that can provide reliable, high-quality, and timely service to protect their property from the challenging local climate. The suitability of a contractor is directly tied to their ability to deliver on these promises. Based on the public data and customer reviews provided, Patrick Roofing (Northern) Ltd has received feedback that raises significant concerns about their service. The reviews highlight major issues with communication, responsiveness, and accountability, with customers reporting repeated unreturned calls, missed appointments, and a lack of responsibility for their work. These factors are critical for a service that is often needed urgently and is a significant investment. While the company is locally based in Greater Sudbury and has a physical address, the public record suggests that this does not translate into the level of customer care and professionalism that many homeowners and businesses require. For a local resident, a reliable roofing contractor is one that they can trust to show up, communicate effectively, and stand behind their work. The feedback available indicates that these are areas where Patrick Roofing (Northern) Ltd has not met customer expectations. Therefore, while the company exists as an option, potential clients should carefully consider these public reviews as part of their decision-making process to ensure they choose a contractor who can provide the responsive and accountable service necessary for their roofing needs.

Patrick Roofing (Northern) Ltd

109 Elm St, Greater Sudbury, ON P3C 1T4, Canada